PHILANTHROPY
OPERATIONS
Better data, a solid database, and strong operations that aligns to frontline fundraising strategies lead to higher fundraising results.
Meet Jenny, the go-to expert for transforming nonprofit data, CRM databases, operations, and teams for better fundraising results.
With a career devoted to problem-solving for good, Jenny has helped over 100 nonprofits strengthen their data, database, and operations while improving cross-functional relationships between teams.
As the founder of PhilanthropyOps, Jenny provides boutique-style fractional support and consulting services and enjoys spending time mentoring at scale. She empowers you to enhance your philanthropy data, database, and operations for better fundraising success.
Need hands-on support?
Let’s talk about fractional support to help you when you need it the most.
Fractional support is where Jenny serves as your data and operations leader or team member for you 1-3 days a week.
You have a short-term need. She helps you when you need it the most.
Typical situations:
1) You lost your database or operations team member and need someone to fill in until you can fill that position.
2) Your development operations lead is going out on short-term leave and you need someone to come in and hit the ground running.
3) You have existing data and operations team members, but you need someone to alleviate the workload and dive in to get things done.
4) You are not getting what you need or have a problem that needs fixing by someone who excels at data, tech, and operations.
Jenny’s got you covered. It’s minimal ramp-up time and maximum return on investment.
Fractional Support
With fractional support, Jenny fills the gap by leading and managing your data, database, operations, and infrastructure needs while implementing best practices. Set up a call to talk through your needs.
Fractional support is 1-3 days per week, bringing you an industry expert who will strengthen your processes 3x faster than a traditional full-time employee.
Data, Database, and Development Operations Leader
Director of Philanthropy Operations
Manager of Database Training and Data Integrity
Are your needs outpacing your ability to get things done?
Jenny will seamlessly step in so you can move your strategies forward quickly:
Philanthropy Operations Expert: Fractional support alleviates pressure on existing staffing, fills gaps, and strengthens areas for donor-centric operations, better data, a strong fundraising database, and an optimized prospecting structure.
Staff training: Instruction and coaching on best practices for fundraising data, database, operations, and prospecting to boost fundraising efforts, which also leads to higher employee expertise and retention.
Collaboration coaching: Strategic methods to bridge the gaps and strengthen the partnership between frontline fundraisers and operational team members as hyper-connected teams propel fundraising efforts forward quicker.
How fundraising professionals feel after benefiting from Jenny’s services…
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![Wendy Parsons Headshot]()
"Hiring Jenny to manage and up-level our Advancement Operations during a staff transition was a game changer for us. The University had been using Raiser’s Edge, NXT for years, but only under Jenny’s expertise, training and leadership were we able to fully utilize the capacity of our CRM. She built out custom dashboards, prospect management, and revamped our reports. Jenny also helped the University implement best practices by working with other stakeholders on campus. Finally, she hosted a comprehensive two day training for our entire team with her empowering attitude, giving us all the knowledge and confidence to move forward. I highly recommend Jenny’s services to help any advancement team seeking to enhance the effectiveness of their operations and increase outcomes."
Wendy Parsons, CFRE
Vice President for University Advancement
Holy Family University -
![Christopher Clinton Conway Headshot]()
“HIGHEST RECOMMENDATION ***** I have known and worked with Jenny for many years. She is not only a subject matter expert, she is a consummate professional. A clear communicator, thoughtful listener, capacity builder and development systems engineer. Jenny educates, inspires and builds teams. When I hire Jenny, I know I am getting the very best in the business who will quickly assess and address my organizational needs, and do it with a smile!"
Christopher Clinton Conway
Chief Executive Officer
Dr. Susan Love Foundation -
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"Jenny is amazing and I *strongly* recommend her services! She came to our institution when we needed her the most and she went above and beyond for us all. I still marvel at how quickly she analyzed and understood our “unique” database and got to work! In addition to moving us forward, she also helped us clean up so many facets of our CRM to help us work smarter, not harder. She instilled best practices, developed dashboards, laid the groundwork for prospect management, and provided unwavering support in onboarding all of our new teammates. She was our loudest cheerleader all the way through and she became a true mentor to me. With her support, my confidence grew and I even became Blackbaud Professional Certified. I have learned (and continue to learn) so much from her and highly recommend her services! While I’ll miss working with her, I am excited that even more people will be able to join the “Jenny Kleintop Fan Club” and witness her extraordinary talents. She will surely help organizations raise millions and make a difference in people’s lives – one CRM at a time. "
Julie Rempfer, MBA, bCRE-Professional
Director, Donor Relations and Prospect Management
Holy Family University -
"Jenny is an absolute GEM! She saved our Foundation from a disastrous situation after a team member left the organization. We were two months behind in gift entry, gifts were entered incorrectly in our database, gift acknowledgments were not sent for two months, and nothing was reconciled with our accounting department. As a CDO, one of my sticking points is proper stewardship and thanking donors within a week of their gift. We were completely overwhelmed and had no idea how we were going to fix things. Our CEO knew Jenny from a previous role and recommended we reach out to her for her services. AND THANK GOD she had the time to help us. She is truly a master in her field, she understands the world of philanthropy and the importance of donor relations, and she helped us immensely to get back on track. If you are looking for someone to come in, clean up your database, set up proper protocols and systems, and provide overall advice on how to organize things, then she is your person! On top of her expertise, she is a lovely person and I always enjoy our calls. We loved working with her so much that we asked to keep her on even longer than we anticipated. Jenny truly is the best!"
Michelle Woodhill
Chief Development Officer
Dr. Susan Love Foundation -
"It is rare to find someone so adept with data who also utilizes such strong teaching practice. I feel so grateful to have Jenny's coaching as I learn the mechanics of best practice and needed skills as a new-to-the-field Director of Development. The former teacher in me was so thrilled to see Jenny's approach to the Raiser's Edge "bootcamp" she offered our team - the pedagogy was solid, the content was driven by our needs, and the ongoing support helped us achieve increasing independence. Jenny has empowered us with a strong foundation so that we feel we can problem-solve on our own, yet we also know we have an expert in our corner when the need arises. I can't say enough about how positive my experience has been in working with Jenny as I find my footing in this space."
Anna Alinda
Director of Development
Padua Academy
Thank You Videos from
Fractional Support Engagements.
For your viewing pleasure. The next video could be for you.
Resource for You
Thought Leadership & Mentorship
Jenny believes every philanthropy professional should have access to learn, evolve, and grow in their career. Therefore, she provides tips, coaching, and strategies to help you do just that.