Better data, a solid database, and strong operations that align with frontline fundraising strategies lead to higher fundraising results.

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Need Hands-On Support?

Let’s talk about fractional support to help you when you need it the most.

Fractional support is where Jenny works part-time at multiple nonprofit organizations. She serves as a team member for you 1-3 days a week and only works with three fractional clients at a time to stay boutique-style, hands-on, and highly effective.

When you have a short-term need, she helps you when you need it the most.

Typical situations:

  • You lost your development operations team member(s) and need someone to fill in until you can fill a position.

  • You have existing philanthropy data, database, or operations team members and you need someone to alleviate the workload and dive into the details to get things done.

  • You are not getting what you need or have a problem that needs fixing by someone who understands data and tech, can explain it to non-tech-minded folks, and has a track record of training, coaching, and mentoring others.

    Jenny’s got you covered. It’s minimal ramp-up time and maximum return on investment.

Fractional Support

With fractional support, Jenny fills the gap by either leading or helping with your data, database, and operational needs while implementing best practices. Set up a call to talk through your needs.

Fractional support is 1-3 days per week, bringing you an industry expert who will strengthen your processes 3x faster than a traditional full-time employee.

  • Advancement/Development Operations Leader

  • Director of Philanthropy Operations

  • Manager of Database Training and Data Integrity

Are your needs outpacing your ability to get things done?

Jenny will seamlessly step in so you can move your strategies forward quickly:

  • Philanthropy Operations Expert: Fractional support alleviates pressure on existing staffing, fills gaps, and strengthens areas for donor-centric operations, better data, a strong fundraising database, and an optimized prospecting structure.

  • Staff training: Instruction and coaching on best practices for fundraising data, database, and operations, as well as prospecting to boost fundraising efforts, leading to increased employee expertise and retention.

  • Collaboration coaching: Strategic methods to bridge the gaps and strengthen the partnership between frontline fundraisers and operational team members as hyper-connected teams propel fundraising efforts forward quicker.

Additional Services

Typical consulting and data services but with a fresh boutique-style approach.

In addition to working with three fractional clients, Jenny provides consulting and data modeling packages to reinvigorate your processes and boost your fundraising results.

Typical situations:

  • You feel you have been doing things the same old way and may be stuck with your data, database, or operational processes.

  • You have lofty goals but no data to determine how you will meet those goals.

  • You have recently launched prospecting efforts and need data modeling services.

  • You have existing development operations team members who need coaching, mentoring, and training to support your nonprofit’s short-term and long-term growth.

    Jenny’s got you covered. From having worked with 120+ nonprofit organizations and trained over 1,200 individuals, she has the depth of knowledge and expertise you need.

Consulting and Data Services

Provides strategy, expertise, best practices, and data modeling as you build out or strengthen your philanthropy operations, prospecting efforts, and data integrity. Set up a call to talk through your needs.

Optimize Efforts: Activate efficiencies and excellence to strengthen, grow, and accelerate your fundraising efforts.

  • Philanthropy 5-Year Giving Analysis

  • Development Services Audit/Analysis

  • Mentorship of Existing or New Dev. Operations Staff

  • Frontline Fundraiser Database Training

Are you in need of reinvigoration?

Jenny will provide analysis, training, coaching, and mentoring:

  • Simplified Tech: Move your team toward an easy, simple, and intuitive CRM so the database works for you rather than against you.

  • Best Practices: Educate your team and help implement the latest industry trends and best practices around data, CRM database, and operations so you can move toward donor-centric fundraising and away from transactional fundraising.

  • Relationship management: Implement strategies and techniques to strengthen your prospect pools, ensure your team has balanced portfolios across all stages of the prospect lifecycle, and move your team toward hyper-personalizing your engagement with your donors and prospects.

How fundraising professionals feel after benefiting from Jenny’s services…

  • Christopher Clinton Conway Headshot

    “HIGHEST RECOMMENDATION ***** I have known and worked with Jenny for many years. She is not only a subject matter expert, she is a consummate professional. A clear communicator, thoughtful listener, capacity builder and development systems engineer. Jenny educates, inspires and builds teams. When I hire Jenny, I know I am getting the very best in the business who will quickly assess and address my organizational needs, and do it with a smile!"

    Christopher Clinton Conway, Chief Executive Officer, Tower Cancer Research Foundation

  • Wendy Parsons Headshot

    "Hiring Jenny to manage and up-level our Advancement Operations during a staff transition was a game changer for us. The University had been using Raiser’s Edge, NXT for years, but only under Jenny’s expertise, training and leadership were we able to fully utilize the capacity of our CRM. She built out custom dashboards, prospect management, and revamped our reports. Jenny also helped the University implement best practices by working with other stakeholders on campus. Finally, she hosted a comprehensive two day training for our entire team with her empowering attitude, giving us all the knowledge and confidence to move forward. I highly recommend Jenny’s services to help any advancement team seeking to enhance the effectiveness of their operations and increase outcomes."

    Wendy Parsons, CFRE, Vice President for University Advancement, Holy Family University

  • Michelle Woodhill Headshot

    "Jenny is an absolute GEM! She saved our Foundation from a disastrous situation after a team member left the organization. We were two months behind in gift entry, gifts were entered incorrectly in our Raiser's Edge database, gift acknowledgments were not sent for two months, and nothing was reconciled with our accounting department. As a Chief Development Officer, one of my sticking points is proper stewardship and thanking donors within a week of their gift. We were completely overwhelmed and had no idea how we were going to fix things. Our CEO knew Jenny from a previous role and recommended we reach out to her for her services. AND THANK GOD she had the time to help us. She is truly a master in her field, she knows that Raiser's Edge database like the back of her hand, she understands the world of philanthropy and the importance of donor relations, and she helped us immensely to get back on track. If you are looking for someone to come in, clean up your database, set up proper protocols and systems, and provide overall advice on how to organize things, then she is your person! On top of her expertise, she is a lovely person and I always enjoy our catch up calls. We loved working with her so much that we asked to keep her on even longer than we anticipated. Jenny truly is the best!"

    Michelle Woodhill, Chief Development Officer, Dr. Susan Love Foundation

  • Jenny, The universe connected us when our organization (and when I) needed you the most after half of our team left - including the Director of Advancement Services. I had zero experience in operations, but I knew how our database functioned and was tasked to bring you up to speed while picking up multiple other jobs to get us through FYE. With your amazing enthusiasm, we clicked right away and I knew I was going to learn a TON from your expertise. I still marvel at how quickly you analyzed and understood our “unique” database and got to work! In addition to moving us forward, you also helped us clean up so many facets of our CRM to help us work smarter, not harder. You regularly went above and beyond in all things. You provided unwavering support in onboarding all our new teammates (including our new Director of Advancement Operations) and you were our loudest cheerleader all the way through. I am and will always be so grateful for your support of our institution, but personally, I am most thankful for your encouragement and professional development of me. I’ve never had a professional mentor and I think I got the best one there is. I wouldn’t have gotten Blackbaud professional certified without you and I definitely wouldn’t have passed on the first try! And, now that I am *finally* in my new role of prospect management, I am thriving in it because of YOU! The systems that you set-up, the best practices you showed me, the tips and tricks, the confidence you instilled in me - all of it has been so impactful. I truly would not have been able to do any of it without you and you will always have a special place in my heart. All of this to say - at the top of my lungs and from the bottom of my heart - THANK YOU! THANK YOU! THANK YOU! While I’ll miss working with you, I am excited that even more people will be able to join the “Jenny Kleintop Fan Club” and witness your extraordinary talents. You will surely help organizations raise millions and make a difference in people’s lives – one CRM at a time. THANK YOU and hugs, -Julie

    Julie Rempfer, MBA, bCRE-Professional, Director, Donor Relations and Prospect Management, Holy Family University

  • "It is rare to find someone so adept with data who also utilizes such strong teaching practice. I feel so grateful to have Jenny's coaching as I learn the mechanics of best practice and needed skills as a new-to-the-field Director of Development. The former teacher in me was so thrilled to see Jenny's approach to the Raiser's Edge "bootcamp" she offered our team - the pedagogy was solid, the content was driven by our needs, and the ongoing support helped us achieve increasing independence. Jenny has empowered us with a strong foundation so that we feel we can problem-solve on our own, yet we also know we have an expert in our corner when the need arises. I can't say enough about how positive my experience has been in working with Jenny as I find my footing in this space."

    Anna Alinda, Director of Development, Padua Academy

  • “I spent the better part of three months learning the ropes of Blackbaud (specifically Raisers Edge) with Jenny Kleintop. Our sessions were conducted over Zoom, and she talked me through all applicable applications of the program and how we can better use it as a private educational institution. I'm new to Blackbaud and its features, but after spending time with Jenny, I have become far more confident with the program and how we use it. Her knowledge base is unmatched, and she took the time to review things with me, letting me try them before stepping in to help. I could not have asked for a better trainer or "coach." If you need to learn the ins and outs of Blackbaud and how it can help you, Jenny is the one to call. She will never lead you astray. I now have a person I can contact with issues, but more importantly, I have a new friend. Jenny is top-notch, and I highly recommend her. Written with gratitude.”

    Toby Nelson, Director of External Affairs, Foxcroft Academy

  • "Jenny's expertise was instrumental in achieving our goal. She consistently delivered exceptional service that exceeded our expectations. She was responsive to our needs as well as receptive to feedback. All while demonstrating exceptional attention to detail and dedication to achieving our objectives. Her ability to adapt to changing circumstances while going above and beyond to ensure our satisfaction truly sets her apart. She epitomizes quality, dedication, and professionalism."

    Liza N. Zumsteg, CPA, Controller, YMCA of Greater Brandywine

Thank You Videos from
Fractional Support Engagements.

For your viewing pleasure. The next video could be for you.

Thought Leadership & Mentorship

Jenny believes every philanthropy professional should have access to learn, evolve, and grow in their career. Therefore, she provides tips, coaching, and strategies to help you do just that.

Ways you can benefit:

  1. Connect with Jenny on LinkedIn as she is posting often on topics relating to fundraising, nonprofits, and philanthropy operations.

  2. Subscribe to Insights to receive guidance, uplifting, and resources for philanthropy operations directly to your email two times every month.