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Ops Insights #034 Thanking Donors
There is something soothing about preparing thank you letters to donors, if you let it. As the influx of donations increases time of year, our operations team puts in extra effort to process gifts and send out thank-you letters. The industry standard for sending acknowledgments is within 24-48 hours. If you find yourself outside this timeframe or notice a pattern of non-donor-centric thank-you letters, let’s talk about some tips you can follow.